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ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories . Software Image Name: TS070659N_010914_MODEL_862_GW_CT. (The version information that I could find is listed below.) The NETGEAR documentation team uses your feedback to improve our knowledge base content. ARRIS is known around the world for innovation in communications. The company develops technologies, products and services that make mobile experiences possible. Rating Submitted. I wanted to get my own modem/router for privacy/security and to avoid the rental fees they charge. A person is selling the TG862 gateways claiming the firmware has been updated so the telephony will work. ARRIS and SURFboard consumer assistance including chat, email and phone support is available from 7 AM until midnight CT, 7 days a week, excluding major holidays. [Firmware] Comcast TG862G for SW and firmware updated Here is my previous Arris TG862G info. x. Arris tm822g firmware update. eMTA & DOCSIS Software Version: 7.6.59N. Then I noticed that our modem, (an Arris TM822) had some flashing orange lights on i dslreports.com system message This IP address 207.46.13.129 has been blocked for unusual usage patterns UPDATE: Arris responded to Tom's Guide's query with this statement: "We are currently verifying the specifics of the Nomotion security report. Self-help is available 24/7 Ask.ARRIS… Fiber Internet Questions. The technician at Comcast said they don't update firmware. Also for: Touchstone tm802, Touchstone tm804. They had even increased their internet speed to the fastest speed available in our area (I believe Blast 200mbps) but I have a feeling that it … Can anyone help? Do you have a suggestion for improving this … Until this is complete, we cannot comment on its details. 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