Home. 0 kudos. I suspect that the firewall is blocking something that is required for Google Voice Wi-Fi calling to function. Anyone know what ports that T-Mobile Wi-fi calling is using? If it works, then it is the routers firewall not opening the ports correctly. ; Active account: The service connects through T-Mobile service and uses your phone number, so your account must be active. Sign up for Sprint Complete NOW - it's Fall Open Enrollment Time. However, the WLAN manager needs to ensure that Wi-Fi calling phones can’t compromise the network. I looks like this. Re: Wi-Fi calling data ports Thank you for your response but the question was was not answered. I'm trying to get WiFi calling to work with my wireless phone (AT&T). I configured my ports in the router according to AT&T's info: 500 UDP / 4500 UDP / 143 TCP. Our Tech dude is away until Monday but in the meantime, I will reach out to some contacts myself. To use T-Mobile Wi-Fi Calling, you need: E911 address: Before you can use Wi-Fi Calling, you need to set up an e911 address on your account in case your location doesn't show up automatically to a 911 dispatcher. the ISP at my place of work will only open ports upon request. To support wi-fi calling for AT&T (and I think most other cell carriers) the following ports need to be open: Port = 500, UDP, Service or Protocol Name = WiFi Calling, RFC = 5996, Service Name = IKEv2 Wifi Calling with Cisco Firewall Hello, Does anyone know the ports and specific IP's for sprints wifi calling? Wireless. AT&T started offering wifi calling in about August of 2016, although I did not pay attention to this development until just a couple of days ago. Hours of Operations are 7AM - 8PM CST. Should it be there all the time or does it only show when you make a call using wifi and 4g calling? User Count FURRYe38. I have it enabled in settings and volte too. Sign up for Sprint Complete NOW - it's Fall Open Enrollment Time. In a multipurpose network setting, we recommend setting up a specific SSID (secure network) to exclusively segment traffic for Wi-Fi calling. UDP Ports 500 and 4500 Any of the above is subject to change. Set up Wi-Fi Calling. and malicious packet insertion. This can be done by identifying the characteristics of Wi-Fi calling traffic and writing firewall rules to ensure that only traffic meeting that profile is allowed. Turns out our firewall was blocking SIP traffic. It also works if I connect directly to the modem. Carpe diem! I'm looking to add these in so BT Mobile users can use VoWiFi on our site. 0 replies 2017-12-05 08:08 AM. IPSEC is the encryption used to secure these calls over the Internet. Posted in 5g , Equipment , LTE , Networking , Tips | Tagged at&t , firewall , router , sprint , tmobile , verizon , wifi calling My mobile phone is served by AT&T. SeaWolf Sprint Community Manager & Customer Advocate Captain of the Vicious Cream-puff I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution". Carpe diem! Thanks . The ports are all pretty much the same with a couple of acceptations. If the Wi-Fi calling still does not work, there is still something else getting in the way. Networking. Hi Wi-Fi calling in the UK at least only uses ports 500 and 4500 to create a VPN connection. 22 … iOS also supports the ability to do Wi-Fi Calling on other select Apple devices that support iCloud accounts. • Place your Wi-Fi Connect in a centralized area for a maximum wireless coverage for the network devices. MacRumors does not have an iPhone on the Sprint … Our Community is BACK!! Regarding Calling PLUS Service Decommission. 9 USB 2.0 Ports 4 2.4GHz LED 10 Reset Button 5 5GHz LED 11 Internet & LAN Ports 6 USB 2.0 LED 12 WPS Button Please Note: Your Wi-Fi Connect has a Power Button to turn it on and off. I am a Sr Network Administrator for an Engineering firm. Wifi calling blocked by corporate firewall. The carrier also specifies you must have a phone that has both Wi-Fi calling and HD Voice enabled to be eligible for Wi-Fi calling. I can find this info for Verizon and AT&T but not sprint. Opening ports for Wi-Fi Calling We have poor cell coverage at home and can only make cell calls using wifi calling. The corporate Wi-Fi needs to allow clear access to the Internet and their devices must not have restrictions on Internet access. 1 in conversation. Im the network engineer at a school district and some employees are unable to use their phones inside of the building due to poor network coverage. I have already received this information from ATT, T-Mobile, and Verizon's website but can not find it here on Sprints. we found the network extender link but those don't seem to be valid for WiFi Calling. I have a major announcement regarding Calling PLUS. Can you provide me this information as well? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The rates for making Wi-Fi calls depend on the country you are calling. ... You will need to ensure that certain ports and protocols are not locked down on your firewall. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. Now I get the blue icon, but calls have no audio on either end. Hey @pcovell74, thanks for joining us here on Community. Hi, Please can someone tell me what firewall ports will need to be opened to allow Wifi Calling. These rates are the same as when you're calling from the U.S. You’re not charged for calls to U.S. numbers over Wi-Fi—they’re included in your plan. Hours of Operations are 7AM - 8PM CST. Wifi calling is a service provided by your mobile phone carrier (for example, AT&T, Verizon, Sprint, or T-Mobile in the US). Still, looking at the numbers, more mobile users are indeed enabling WiFi calling.So, if your organization embraces BYOD, you’re going to want to make sure your network is optimized for voice communications. Tried different wifi networks in-case of firewalls. Due to inactivity, your session will end in approximately 2 minutes. Make sure to enable the SPI Firewall, and Save once you are done. What's up Community! I need to know what TCP and UDP ports need to be open at the firewall in order to pass the traffic needed to make and receive calls over wifi. Android Phones: Wi-Fi Calling is supported on most current Android phones. They are unwilling to open those ports without good reason. I am trying to allow them access but need to know what outbound ports we need to open on our corporate firewall as well as Destination IP addresses or a fully qualified domain name I can point to would work as well, to allow them access. Extend your session by clicking OK below. Now that I've switched to BT, it appears they are using a different IP range for WiFi calling to EE. Across that VPN connection other ports will be used such as 5060 (aka SIP) but that is all encrypted over the VPN connection and is hidden from us, so as far as our own networks are concerned it is just 500/4500. Several of our office users were excited about AT&T’s WiFi Calling rollout this past week.We work in a moderately populated area, but are plagued by unfortunate office positioning with a nice and sturdy metal roof. Discussion stats. 52 plemans. But despite it being a common feature on Android and iOS devices, many don't realize that it’s disabled by default. Uncheck the SPI Firewall, Save, soon after test the Wi-Fi calling. For Wi-Fi networks that block VPN traffic, they will need to ensure ports 500 and 4500 are open devices to connect to our ePDGs via IPSEC tunnels. When you have WiFi Calling enabled, and the network on your phone shows as "CARRIER-NAME WiFi", then WiFi Calling is enabled and active on your phone. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. Wifi calling blocked by corporate firewall. I have a major announcement regarding Calling PLUS. I just left BT which is an mvno of EE and joined EE direct to get wifi calling but cant seem to get it working. Easy fix. Have sim in sim1 for reference. Im the network engineer at a school district and some employees are unable to use their phones inside of the building due to poor network coverage. Wifi and 4g calling is enabled on the phone. I cannot find a list of the ports, both incoming and outgoing, that are required for Google Voice Wi-Fi calling to operate. Looking for major US carriers: T-Mobile, Sprint, AT&T, Verizon. ... We have had request from employees for WiFi calling at one of our locations because the Sprint service is very poor inside the building. My troubleshooting indicates that the problem is with my router (WRT160Nv3), because it works fine when I'm on other networks. A while ago, I managed to get hold of the EE WiFi calling IP address range and ports to put in to our firewall, allowing the service to work in our corporate network. The info you're requesting isn't readily available to most Customer Care agents so they asked if I'd take a look. No dial tone, no ringing, nothing. I set an allow rule based on the info I was given. To check if your phone supports Wi-Fi Calling, go to Settings to look for the Wi-Fi Calling option.. iOS Phones: Wi-Fi Calling is available on iPhone 5c and newer. I still have no wifi calling icon on my screen. Please click on my name and send me a private message with your name, the company you represent and a good email address for you. At present, Google Voice Wi-Fi calling does not function when my mobile device is connected to Wi-Fi on my LAN. Top Contributors. 100 CrimpOn. I did some poking around in my knowledge base systems but I'm also more Care expert than Tech. Here's the list of ports and IP addresses to unblock on the Network Extender to work with your ISP. In almost all places you go in the world, you can make a call using Wi-Fi. We have had request from employees for WiFi calling at one of our locations because the Sprint service is very poor inside the building. Announcements. Anybody have a list of ports that need to be open for WiFi calling readily available? Back to the IT guys, this time they see my IP opening ports in the 58,000 to 59,000 range. I have also checked on my o2, that also say's wifi and 4g calling is enabled. 2. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Mesh WiFi Systems / Orbi / Sprint wifi calling; Join Now | Log In | Help; Start a New Discussion. Regarding Calling PLUS Service Decommission. Please let me know if this information is available. The feature seems to work just fine on the Android phone implementation without modification to firewall rules, but on a phone running Apple iOS 8, it doesn't seem to work at all. This is inherent in the Wi-Fi calling architecture. As a temporary workaround, some users have downgraded to iOS 11.1.2 and found that Wi-Fi calling becomes functional again. Sprint Wi-Fi Calling Now even more ways to call Wi-Fi Calling benefits All calls and texts are FREE* Provides coverage anywhere Wi-Fi is available ... 100+ Corporate-liable, prepaid & ports made between Sprint or related entities. by Russ Hanneman. Home. To further test this, I disconnected the iPhone from the WiFi network protected by the ASA-5505 and joined it to a Verizon "MiFi" hotspot device. Wifi Calling Firewall Ports Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post 01/08/2019 09:09 PM. IP Range & Port to be whitelisted: 208.54.0.0/16 Port UDP 500, UDP 4500. We would like to enable our employees with Verizon phones and WiFi calling the ability to use the feature but need to know what the destination IP's and ports are to allow through the firewall. While not ideal, it seems that opening up 141.207.0.0/16 is better than allowing all UDP/500 outbound. OK. Due to inactivity, your session has expired. Once the phone connects to Wi-Fi, it is actually no longer running on the AT&T cellular network, which leads to checking the Wi-Fi routers as mentioned. Page 5 Wi-Fi Connect. For the work location, many times it is blocked due to the firewall for that particular location, you … WIFi Calling Ports. Learn how to set up your E911 address. EDIT: Through our own discoveries we have found that WiFi calling uses UDP/500 -- someone mentioned UDP/4500 but I haven't seen any evidence of that in our firewall logs. Our Community is BACK!! WiFi calling through smartphones has been around for a few years. 206 views. I would like to prioritize them for Quality of Service, but I can't seem to find it listed anywhere;. Hello, Does anyone know the ports and specific IP's for sprints wifi calling? What's up Community! AT&T WiFi Calling Firewall Ports in Blog. ... To enable IPsec VPN connections, your router or firewall must allow inbound traffic to the ports UDP/500 and UDP/4500. 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