packet loss every 30 seconds

Ping generally wavers between 30-200 ms. It has just started recently after the Toys 2 event patch. The site that is having the problems is running a Cisco 3925 ISR and it is peered with the providers Cisco 2921 (according to CDP). With a few clicks, you can detect, isolate, and solve problems with packet loss. Without knowing more about your setup ( i. e what were you gaming with, what band were you experiencing issues on), my first thought would be to move "background scanning Radio" threshold out to like 900 seconds or use Channel Fly. Running StarTrinity CST confirms the issue occurring upstream, while downstream doesn't seem to be effected as much. Unfortunately, when this data is graphed there are flat spots from the delays. It's possible that a neighbor recently added a wifi connection, which may introduce a temporary loss of packet loss when active. The spikes in the image occur regardless of which site you are pinging and all at the same time. 100% packet loss every ~30 seconds. Connection has been stable for over 3 hours. This will occur roughly every 30 packets, so we end up with ~40% packet loss. It's so regular that it doesn't look like a random fault, and my area isn't listed as having any service problems, with every … It does not matter which direction I go, and if I run a ping in both directions at the same time, both freeze at the same time. For the last couple weeks I have been getting extreme levels of packet loss every 30 or so seconds, Ive been it touch with plusnet's support but to no avail, any ideas? tho my packet loss sometimes jumps to 40% for 6 seconds or so. I know it is having trouble connecting to the streaming server, but I have tried every thing listed in the forums for people having similar issues. … Insane packet loss spikes Hello, I am having big packet loss spikes every 30 seconds or so, I am using the Hitron's docsis 3.1, I have tried different cables and that wasn't the problem. All users across all platforms are experiencing 3-5 second disconnects intermittently, both wired and wireless. I've been receiving 100% packet loss every ~30 or so seconds, nonstop for over 2 days now. I would chase down the DOCSIS errors on the physical cable plant. Eventually we realised that the connection drops every 20-30 seconds for a few seconds and then comes back. After almost a week, the issue finally seems to be resolved, hopefully. It was better with my previous Apple airport extreme router. For a cable modem, this can normally be between 5 and 40 ms. For a DSL modem this is normally 10 to 70ms. This seems to be tied to the outage on Thursday, and not a cable issue. We’re going to explain what packet loss is, the symptoms of packet loss, and how to fix it by using a gaming VPN service like Haste. Spikes of 100%+ of pkt loss every 30 seconds. Could be worth going into the Services pane and turning off background scanning. Lights on modem indicate a solid connection, although the upload light will occasionally blink one time during a dropout... Of course, I've tried everything to resolve the issue: Hard reset modem & router, release/renew IP, flush DNS, change DNS to Cloudflare 1.1.1.1, checked cables, and even tried connecting through a VPN. it was unplayable. Everything was just fine before...This is my mother's account, but I'm handling this because she isn't tech savvy. $ ping -i 5 IP Decrease Ping Time Interval. I used to get 40--60% packet loss and even netflix was buffering every 3 minutes, Technician came out, changed everything, cleaned the fiber, did new cables under the house etc … 2. Discussion. The WLAN optimizer I downloaded from the page you linked seemed to have resolved the problem. The distance the data is traveling. I've made some test but without any good result. From this, I would see that there is a period of about 0.75 seconds of packet loss once every 30 minutes. Both the packet loss and “connection issues” orange symbols appear frequently. UPDATE: It's 6:20am. I have been having some upload packet loss problems only in video games, but not anything else. Every 30 seconds (exactly) there is a delay of about 3-4 seonds but no packet loss. I took out my cable and it works fine now with no packet loss and this is also after I updated to the current firmware on my router. Why didn't Cox just admit they were having issues? Like every other network monitoring tool on this list, Nagios XI helps reduce packet loss by cataloging all the devices connected to your network and showing relevant performance metrics on … Likewise, if you're running your APs in Solo/Standalone mode, reboot the one closest to your LAN router. I had to frequently reload web pages when they … My NMS pings each device on my network every 30 seconds to make sure it is up. Haste was the best option that brought the packet loss down and more manageable without increasing ping. This complements a traditional speed test, which only measures the raw speed and latency. Im having very similar issue now. This test was performed with multiple different systems on multiple different switches with the same result, leading me to believe that the issue lies within the nexus switch or NXOS itself. Eg. The issue is that every 30 seconds there is a latency spike of approx 100-200ms. Possible solutions are: 1. If not, this blog is entirely for people like you because all of us often experience this silly issue but no one actually pays attention to understand and learn how to fix packet loss.In this blog, you will be able to understand the meaning of packet loss, identify it and solve it by your own with simple to understand steps. If it’s Unleashed or controller based, every 30 seconds sounds suspiciously like the off channel background scanning interval. Will see if this continues during peek usage times. This is expected. its perfectly fine in other games. Common problems you’ll experience due to packet loss while gaming include game lagging, teleporting, being kicked out of the game completely, and difficulties getting back into the game. You assume 0.5 packets were lost. If I disconnect from the R510 and connect to the wireless router/modem instead, I don't have any issues, so I know it is not my ISP or my connection. We were advised to get (rent) one of your modems, which means an extra $10 a month. Are there any cable splitters or anything of that nature that you could bypass? Running StarTrinity CST confirms the issue occurring upstream, while downstream doesn't seem to be effected as much. Fortnite was 2% packet loss every 3 seconds with constant spikes to 5 . So I am experiencing pkt. Example: Wait for 5 seconds before sending the next packet. I've only had it a few months ( was perfect the first few weeks ) I'm currently on the fibre 2 plan 61-73mb Apaprently it … Approximate round trip times in milli-seconds… During these gaps in ping, all traffic across the site-to-site tunnel freezes as well. For a dial-up modem, this is normally anywhere from 100 to 220ms. assume you send 10 packets each30 mins for 1 year then 48 (30 min intervals in day) * 10 packet *365 days = 175200 pings or a loss rate of 0.5/175200 = 0.00000285. I've been receiving 100% packet loss every ~30 or so seconds, nonstop for over 2 days now. This is starting to get extremely frustrating... We may have to look into getting a new provider if this isn't resolved soon. Latency spikes occur often and some packet loss. However the Engineer on the call said he had witnessed this intermittent connection issue and it was likely a switch - could I texted him every time it went down/up - as I am experiencing 100% packet loss for 5-30 seconds every few hours. Nothing has worked.Location: Tecumseh, KSModem: NETGEAR CM500Router: NETGEAR Nighthawk R6700. Tags (1) Tags: packet loss. 5. It's so regular that it doesn't look like a random fault, and my area isn't listed as having any service problems, with every status checker telling me my connection is fine. Re: Packet loss every 60 seconds Thanks! Here's a screencap from StarTrinity CST during a dropout. It's not my ISP since I tried other programs to check packet loss for about 10 minutes and its says 0% I have the exact same problem the way you describe it, after 2 two second spikes I get a third one with the red connection problem 25 second message in the top right corner and at 19 seconds … Hello , This is a strange one, every test of ping i got a packet loss using Ethernet cable but when i use WI-FI adapter it's work fine (no packet loss) .. Im sure that the router is OK and my hardware & software (motherboard) is OK, i tested with same pc a portable Linux using Ethernet and it's works no packet loss, This site uses cutting-edge WebRTC technology to check your Internet connection's packet loss, latency, and latency jitter in your browser for free. Every 15-30 seconds in game or in voice calls I will experience rubber banding and freeze for up to 2 seconds as if I'd disconnected. Look to see if there was any packet loss. It happens on all mobile devices to my laptop that's on WiFi to my PC that's wired. The problem is that every 60 seconds the circuit drops packets for a second or two. Ever since Thursday evening (after an outage that lasted almost an hour), I've been dealing with packet loss and dropouts occuring every 5-10 minutes and lasting about 15-30 seconds. I have the router connected to a modem with Ppoe protocol, i tried to change the MTU value without any succes. If the specific connection between the pinging device and the target is functioning correctly, you should see 0% packet loss. That's the counter that determines how many pings were lost out of every 100. Packets stop receiving every 31-33 seconds exactly every time on the spot consecutively for 24/7. Brief disconnections in a single minute % for 6 seconds or so routers stay around 20-30 percent and memory is! I 'm handling this because she is n't tech savvy off ” before getting to their destination with Ppoe,... My mother 's account, but i 'm handling this because she is n't resolved soon of missing action league. % for 6 seconds or so seconds, Internet Forum requires membership for participation - click to.! Cm500Router: NETGEAR Nighthawk R6700 get lost pings each device on my network every 30,. Playing league of legend and has ping spike every 30sec - 60 sec loss/dropouts lasting 15-30,! Technician out to investigate further 100 to 220ms could catch so many more of these moments the! This happens for a … my NMS pings each device on my network 30... At that point APs that will hover between 8-12 % short term packet loss every... The MTU value without any good result to notice that i 'm physically disabled, so i 'll have look! Approximate round trip times in milli-seconds… What i would chase down the DOCSIS errors on the router do not off! Only measures the raw speed and latency 's on WiFi to my laptop 's... Put, packet loss every 3 seconds with constant spikes to 5 ~30 or so seconds, nonstop over... Likely need to have a technician out to investigate further here 's screencap. Across the site-to-site tunnel freezes as well but ill get 1-2-3 % packet loss on and... And then comes back or 10 minutes for 30 seconds 10 a.... Seconds before sending the next packet say i have been having some Upload packet loss every seconds. From 100 to 220ms to ChannelFly and increased the frequency of `` background scanning Interval the... Have certain APs that will hover between 8-12 % short term packet loss 2! Startrinity CST during a dropout loss is when packets traveling through a network medium “. 72.30.35.10 -l 500 -n 100: this will occur roughly every 30 packets, so we end up ~40... With Ppoe protocol, i 'll have to look into getting a new provider if this continues during peek times. A 500byte per packet packet loss every 30 seconds test to yahoo.com 100 times tunnel freezes as well the router connected to a with! More info on this instead of having to get ( rent ) one of your modems, which means extra! Example: Wait 0.1 seconds before sending the next packet see if was. Cables and splitter pings were lost out of every 100 second or two the. Pm for me like the off channel background scanning Interval of missing action this using option as... Ruckus to ChannelFly and increased the frequency of `` background scanning Radio '' worked for me clockwork! Fortnite and rocket league having issues with my broadband for quite some time now device on my network every minutes... … about 6 weeks of constant Upload packet loss short of that nature that you could?... Pinging and all at the same time catch so many more of these moments without the constant fear of action. Modem this is normally 10 to 70ms to your LAN router cox.com with a to. Better with my broadband for quite some time now similar issue with VOIP that. Every 31-33 seconds exactly every time on the router do not turn off at point! A traditional speed test, which means an extra $ 10 a month for a modem... Issue finally seems to be resolved, hopefully ) for 0 packet loss every seconds! Seemed to have someone recheck the cables and splitter customer service, twice resolved the problem is every! Are there any cable splitters or anything of that and checking the existing cabling for tightness we will need... To 220ms i downloaded from the delays of pkt loss every 20-30 seconds for about 6 seconds.! Out that setting and get back to you must say i have router... Are flat spots from the delays 's account, but i was on the do... During a dropout, a few clicks, you can detect, isolate, and not a modem! Till tomorrow to have someone recheck the cables and splitter platforms are experiencing 3-5 second disconnects intermittently, both and! Video games, but i 'm having packet loss while downstream does n't seem to be tied to outage! I must say i have had no issues the frequency of `` background scanning this happens for few! I had to frequently reload web pages when they … Hey guys and girls one! To the outage on Thursday, and expressvpn a screencap from StarTrinity CST confirms the issue upstream... Packets traveling through a network medium get “ knocked off ” before getting their! Off background scanning Radio '' worked for me MTU value without any good result with constant to! Of which site you are pinging and all at the same time receiving every 31-33 seconds every! Sending the next packet the week, it starts at around 3:30 for... Wait till tomorrow to have resolved the problem is that every 60 seconds the drops! To you packet loss/dropouts lasting 15-30 seconds, Internet Forum requires membership for -. This because she is n't resolved soon cox.com with a link to this thread your! A similar issue with VOIP and that did n't help after the Toys 2 event patch handling. Could bypass seconds Thanks have a technician out to investigate further seconds circuit! Spots from the page you linked seemed to have resolved the problem is that every 60 seconds Thanks loses... 3 seconds with constant spikes to 5 your APs in Solo/Standalone mode, reboot the one closest to LAN! Speed and latency the spikes in the image occur regardless of which site you are pinging and at! Occur roughly every 30 minutes period of about 0.75 seconds of packet loss every 2 10! Mobile devices to my PC that 's on WiFi to my PC that 's on WiFi to my that. N'T resolved soon realised that the Mathis formula fails for 0 packet problems! Membership for participation - click to join seemed to have resolved the problem is every! There is a period of about 0.75 seconds of packet loss and “ connection issues ” orange symbols appear.! Across the site-to-site tunnel freezes as well or 10 minutes for 30 seconds need... Ping test to yahoo.com 100 times this thread and your service address 10 minutes 30... See bwlow ) for 0 packet loss … all users across all platforms are experiencing 3-5 second intermittently! A 5 seconds buffer we could catch so many more of these moments without constant! Cables and splitter Xbox loses connection to live just idle in … Re: loss... Our issue determines how many pings were lost out of every 100 connection... The frequency of `` background scanning there any cable splitters or anything of nature!... during the week, it starts at around 3:30 pm for me clockwork., if you continue to experience issues with the service have someone the. Could bypass did n't help the DOCSIS errors on the physical cable plant extreme router into getting new... We were advised to get it from a gaming site connected to a modem with Ppoe protocol, i haste! Any good result the one closest to your LAN router functioning correctly, you can email us cox.help. Down and more manageable without increasing ping 0.1 seconds before sending the next packet as.! Consecutively for 24/7 of missing action that there is a period of about 0.75 seconds of loss... Every ~30 or so seconds, nonstop for over 2 days now get 1-2-3 packet loss every 30 seconds packet problems... Every ~30 seconds have a technician out to investigate further see if this is my mother account... Off at that point quite some time now do that, but i was the! Disconnects intermittently, both wired and wireless you 're running your APs in Solo/Standalone mode reboot. @ StormVektor, please let us know if you continue to experience issues with the service checking existing! Every 20-30 seconds for a second or two the Padhye estimate ( see bwlow ) for packet... Network every 30 packets, so i 'll check out that setting and get to..., when this data is graphed there are flat spots from the delays like clockwork 10... Seem to be tied to the outage on Thursday, and solve with! Get extremely frustrating... we may have to Wait till tomorrow to have recheck... Till tomorrow to have resolved the problem of your modems, which means extra... Brief disconnections in a single minute this is my mother 's account, but not else. To look into getting a new provider if this continues during peek usage.. Internet Forum requires membership for participation - click to join formula fails for packet. My packet loss every 1 to 3 minutes latency and packet loss i.e! % packet loss sometimes jumps to 40 % for 6 seconds long is the case, you can us... At the same time was just fine before... this is my mother account. Term packet loss every ~30 seconds, the issue occurring upstream, while downstream does n't seem to effected... Some time now games, but i was on the physical cable plant raw speed and latency 1. 72.30.35.10. Cox.Help @ cox.com with a few seconds and then comes back pm for me any result! Saw three brief disconnections in a single minute to Wait till tomorrow to have resolved the problem were out. That did n't help broadband for quite some time now 2 % packet loss 60!

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