Optus customers will be able to use a new app to make and receive calls and SMSes over Wi-Fi via their existing phone number. Solved: Go to Solution. Optus has flicked the switch on native Wi-Fi Calling, allowing postpaid subscribers with a compatible device to make calls over a wireless network without the need for any additional software. Hi, I changed from telstra to optus to get wifi calling on thursday.... this has taken over six weeks, different optus stores*phone calls to optus all telling me different things, as no one seems to know much about it! Boost on the other hand has wifi calling on prepaid. What do you mean??? Then assume they don't allow prepaid because their technology can't charge prepaid services for wifi calling data and call costs. No wifi calling on optus prepaid for those with bad reception . * For tips and feedback, email Ray at ray.sharma(at)thefastmode.com, or reach him on LinkedIn @raysharma10, Facebook @1RaySharma, Get updates and alertsdelivered to your inbox, Get updates and alerts This is great in areas where coverage is patchy. Optus has this week launched a new WiFi calling app - WiFi Talk - that allows customers to easily make and receive not only calls but also text messages over a WiFi connection, especially in areas where the mobile coverage is poor. Some of the modems listed below are also routers, meaning they supply a wifi connection for use with multiple devices. I think Optus only allows this on their business plans. Optus also supports Voice Over LTE (or VoLTE) which places calls over the 4G network and lets you use the internet at 4G speeds while you are on a phone call. WiFi Talk is a simple way for Optus customers to stay connected where they have access to a WiFi connection. The Wifi Calling can be used on any network, not just Optus, so you would pay for your data on your Wifi Network with your provider, then the Call Costs with Optus. With the WiFi Talk app, subscribers will be using their existing Optus mobile numbers for calls and texting without the need for a third party application or any other installation. Check out our prepaid mobile plans, and activate or recharge your Coles Prepaid SIM. Wondering why Optus restrict the availability of that function. The $40 offer provides 1 more GB of data than Optus prepaid at $40 but doesn't have data rollover, or free music streaming. USER DC on 30/08/2020 - 15:45 . So * weeks later I now have a plan and still no wifi calling. amaysim's prepaid plan offers great long-term value, ... Voice over LTE and WiFi calling from Optus; Sign up for a chance to win a $1000 gift card of your choice. To start with I was sold a prepaid, even though I was sure I would have to have a plan. This is the first of many exciting developments for Optus in the WiFi calling space. To turn WIFI Calling on for an iPhone, go to Settings, Phone, and switch the toggle to WiFi calling on. In a statement, the company said WiFi Talk was a free app available for download from the Apple App Store and Google Play. Optus has this week launched a new WiFi calling app - WiFi Talk - that allows customers to easily make and receive not only calls but also text messages over a WiFi connection, especially in areas where the mobile coverage is poor. That is, an Optus prepaid mobile phone plan using a wifi call compatible android phone. Optus supports WiFi Calling, allowing you to use a local WiFi network to make phone calls. All voice calls are forced on to 3G and it is virtually impossible to use the internet while on a call. What do I need to use WiFi Talk? Recharge your Optus Prepaid Mobile Broadband service with our value-packed recharges and be connected at home or on the go with our Prepaid Data Only plan. Optus customers will no longer have to worry about poor reception as long as they have decent Wi-Fi, with the telco introducing WiFi Talk. It features a built-in 1500mAh battery that can last up to 3 hours. Optus is focused on giving our customers the best possible experience. To use WiFi Calling you will need to: Be on an Optus Post-paid Consumer / SMB Mobile plan (WiFi Calling is not available for Prepaid services) Have an Optus approved WiFi Calling compatible device. Optus customers get Wi-Fi calling and SMS on iOS, Android app. VoWIFI or WIFI Calling VoWIFI or WIFI Calling is currently supported by the Telstra, Optus and Vodafone networks. @borgsta Thanks for your input.. Wifi calling depends on the phone not the sim company. Optus customers will no longer have to worry about poor reception as long as they have decent Wi-Fi, with the telco introducing WiFi Talk. I dont think its a restriction, a lot of featurers are not available to prepaid customers, its often just limits of the billing system, to enable real-time usage of the Prepaid System. Optus today became the first Aussie telco to introduce Wi-Fi calling to customers, through a new app that allows you to make and receive calls and texts over a Wi-Fi connection. The $20 offer is a good one and is on par with vaya and other Optus resellers. They don't care much about service. Coles are fairly constrained by Optus in terms of what they can offer. - An Optus mobile postpaid, prepaid or Optus Business plan - Android version 4.0 or above - Access to a compatible WiFi connection WiFi Talk is not compatible with - Optus network re-sellers or wholesale providers - Data only services - Rooted or jail-broken devices - And cannot be used outside Australia As most plans now days all have unlimited calls, you wouldnt be double paying costs, just the data for the call off your Wifi Connection, this uses very little data, and most plans are unlimited data now days. Optus recommends a minimum 100Kbps WiFi connection speed for users to enable them to use the service, and said that the service will be available at any WiFi hotspot. Optus Prepaid Pocket WIFI Options Optus E55774G WIFI Modem + 50GB Data Available in colour white, Optus Pocket WIFI device that includes free 50GB of data upon purchase can accommodate up to 16 compatible devices, all at once. If you’re concerned about running through your Optus data, looking to switch providers or maybe start a new plan, there’s a wide range of Optus plans to choose from. As most plans now days all have unlimited calls, you wouldnt be double paying costs, just the data for the call off your Wifi Connection, this uses very little data, and most plans are unlimited data now days. So utterly pointless really then. WiFi Talk is an innovative solution to help customers stay connected easily if mobile coverage is limited indoors, whether at home, in the office, or even in places such as shopping centres. Optus’ Epic Data Prepaid SIMs start at just $30 for 35GB, and go up to $50 for 55GB data over a 28-day period. ... Optus Portable PrePaid Devices. “WiFi Talk is a simple way for Optus customers to stay connected where they have access to a WiFi connection,” said Hutton. Optus already offers an app-based service, Wi-Fi Talk that you can download to phones to enable calling and texting over a Wi-Fi network rather than a … You could talk for the entire month, you would be lucky to reach 1 GB of data, its only VOIP call traffic. T&Cs apply. Thank you for the feedback. … Assume they charge a data usage over wifi and then call costs as well. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Optus Prepaid Plans. Certified devices include: Samsung Galaxy S6 onwards, Note 5 … @kbrspace @Optus #optus Coles Prepaid is backed by Optus and uses their 3G and 4G Plus networks. Ends 31.03.2021 What is the reason why Optus will not activate VoLTE on there prepaid services? Amanda Hutton, Optus Vice President of Customer Experience and Delivery Sorry Wifi Calling is only available to Post Paid Customers, https://www.optus.com.au/shop/mobile/network/coverage/wifi-calling. Also known as Voice over Wi-Fi, the idea is that you can fallback on your home or office Wi-Fi to make calls and send text messages when you've got limited mobile coverage. It allows you to make and receive calls with a compatible mobile phone using your home internet (you don’t need mobile coverage). Available to Optus Business customers with selected compatible 4G devices, WiFi Calling lets you call and text as normal when you’re at home, in the office, or out and about in places where you can access WiFi. DisabledUser345744 on 30/08/2020 - 17:45 . Optus WiFi Calling lets you make and receive calls, MMS and SMS from your smartphone over an accessible WiFi network connection. Last week (3 Aug) I called Moose Mobile (an Optus MVNO) to ask if they supported Wifi calling – the answer was an immediate & most definite "no". WiFi Calling: Easy, Useful, and Available Now Even in built-up cities, there are black spots where coverage is unavailable. Ray is a news editor at The Fast Mode, bringing with him more than 10 years of experience in the wireless industry. For 24/7 support message our team of experts via the My Optus app. Where people used to have little choice but to walk around holding their phones up to find a signal, their phones could now automatically … It should be available to both post & prepayed consumers or none.. Of course it should be available to all at no cost but that would impact on optus profits. Non of what you said is very relevant to me but I do understand what you are saying and appreciate your feedback. I believe that this has been answered per the FAQ's posted. news SingTel subsidiary Optus today revealed it had launched a smartphone app dubbed “Wi-Fi Talk” that would allow customers to make and receive calls and SMS over a Wi-Fi network, instead of through the company’s mobile network.. Can I use WI-FI Calling on a prepaid modile phone using Optus NBN wifi and are such calls charged against my mobile phone credit? Tag: optus wifi calling Mobile Broadband Modems. For all things Prepaid Now that you're settled into your new My Prepaid Daily Plus plan, we'd like to show you some tips to set you up for success with Optus Prepaid. The Wifi Calling can be used on any network, not just Optus, so you would pay for your data on your Wifi Network with your provider, then the Call Costs with Optus. WiFi Talk is a free download on the Apple App Store and Google Play for Optus prepaid and postpaid customers. I’m with Optus, and my Pixel 2 isn’t showing the WiFi calling option (which I think is needed for WiFi SMS). Optus’ wholesale partners are now able to benefit from voice over WiFi – or WiFi Calling – which allows users with a compatible device to make and receive calls or text where there is limited mobile coverage but an accessible WiFi service, such as home, office or public WiFi. 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Optus customers will no longer have to worry about poor reception as long as they have decent Wi-Fi, with the telco introducing WiFi Talk. A modem is a device that allows access to the internet. Wi-Fi calling is allowed for all customers on a plan or prepaid (Boost prepaid customers are included). For a list of compatible devices, click here? The new app is available for Optus prepaid and postpaid customers with iPhone and Android handsets with iOS version 6 and Android version 4.0 and above. @VDZZ4 @Optus Optus has been saying this for the past 5 years with no action. Wifi calling is controlled by the Handset, so Telstra can't disable it and it shouldn't have any effect on your ability to receive calls via the mobile network using a different handset. The SIM itself could be damaged, they aren't really designed to be repeatedly inserted and removed. Wondering why they charge twice for the service. Calls do come off the Postpaid Plans e.g Unlimited even when over Wifi Calling. We are only able to advise on information that is already publicly available via our official channels (such as our website).Wi-Fi Calling availability is being rolled out to our Prepaid … Calls and texts using the app are charged to the subscriber’s mobile bill with the same inclusions and rates offered on their existing Optus mobile plan. Have you considered an Optus Sim Only Plan vs Prepaid to gain access? Solved! Will never be available on prepay because they don't have the mechanisms to charge prepaid cudtomers twice. Called WiFi Talk, the Optus service requires an iOS or Android app to be downloaded, making it distinct from a "baked-in" service. Must have Optus coverage. Perhaps Optus should reconsider the services that they offer. Be connected to a supported WiFi network; Turn on VoLTE and WiFi Calling on your device, now sure how? Device, now sure how of Customer experience and Delivery Optus is focused on giving our the... 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