comcast voip reviews

With more than 50 years in communications, Comcast VoiceEdge™ is a great VoIP choice for small or large businesses looking for an alternative to PBX, or to leverage their existing solution. Comcast VOIP Review. As a VoIP service provider, Comcast is best for large businesses. Even the tech agents doesn't know what they are doing. 11-20 . Small Businesses (1) Mid-size Companies (1) Enterprises (0) Last Updated. We receive calls for other local businesses, Comcast has no explanation for any of this. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. All VoIP services can help businesses, but the best ones have a unique selling point or audience . Xfinity Voice, formerly known as Comcast VoIP, is a landline service provider and voice-over-internet provider. They market a full refund of canceled within the first 30 days. Bundle … We sold our building and asked to transfer the services to another location. Home Business . Yes, Comcast released this number. Comcast offers business VoIP communications for as low as $9.95, and can serve businesses of any size, whether they have 5 employees or 500. Therefore, My star rating is still one star. Be the first one to find this review helpful. Comcast offers a cloud-based phone system known as Business VoiceEdge. 6-10 . Ellen Muraskin has been writing about telecom and IT since 1993 when she joined the marketing department of Dialogic. Our caller ID will not show the incoming caller. For more information about reviews on ConsumerAffairs.com please visit our 5 out of 7. The number one problem is that QoS (quality of service) is not implemented on the router. 2012 - 2020. She was unwilling to listen to what I was telling her and take the reference number they gave me for this. Showing 2 of 7 Comcast VOIP ratings and reviews. ITQlick rating (3.1/5) Starting from $2 per month. We have spent hundreds of hours researching the Best Voip Modem Reviews to find the top rated Voip Modem for any need (or budget). It's price starts at $29.95. User review of Comcast VoIP. NOW my true existing account is being double billed and no one can explain how my account that has been on auto pay for at least 8 years suddenly has changed to twice the amount on the billing and still shows my monthly charges are only a single charge. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They did not scrub some things on their system. 1-2. 1-2 . The PBX applications enable directory-based routing of inbound calls and communication features for employees. It makes me want to cancel all 5 of my Comcast Cable accounts and just go somewhere else. Someone inside Comcast set up another account using my company and address (must have been a big bonus for new accounts). But they did not properly port this number out. Everything got stranded and came to stand still. Comcast VoIP is a software product line of reliable, scalable, and cost-effective VoIP (Voice over IP) solutions that empower businesses of all sizes to manage their communications on the go, set up a PBX phone system in the cloud, and take advantage of the capabilities offered by the Comcast Network, the largest VoIP network in the United States. Its location on this page may change next time you visit. An employee put my email wrong into the system so they could not send me the cancellation agreement through my email. Plan Pricing & basic Information. Small businesses will incur higher prices because they'll need to pay additional fees to add on features or need to purchase a bundle to take advantage of lower monthly pricing. Sign on additional SIP trunks: He just replaced entire hardware. Compare VoIP providers, learn about VoIP services, read reviews. What are the best aspects of this product? 3-5 . TV, Internet, & phone for $33/each per month for the first year when purchased as a bundle. The suite is comprised of three VoIP solutions, namely Business Voice, Business VoiceEdge, and Business Trunks – PRI. Let our . Business . Let our VoIP Software Experts help you find the right Software for your Business! I called them again. Comcast VoIP also has an app that has voice mobility capacity. We’ll start sending you the news you need delivered straight to you. We even have another lease with the name requested and they still won't accept it. A link has directed you to this review. Equipment Options. VoIP Review: Comcast. 1 out of 7. Comcast Business Phone Reviews Affordable Business Communication. Now we have phone service with other carrier. However, you may want to consider other Business Phone Systems products that got even better scores and satisfaction ratings. Obviously, Comcast did not tell the truth. We have the innovative technology which pushes your business to work faster than ever. Features and functionality. 1 Comcast reviews. Sign up to receive our free weekly newsletter. Copyright © 2020 Consumers Unified LLC. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable overview of how real users of Comcast VoIP and Vonage rate their contact with the service. Pricing. In addition to increased flexibility, improved voice quality, and lower operating costs, VoIP offers scalability and features that help your team to operate more efficiently. All Rights Reserved. Bottom line:Comcast VOIP is more expensive than Ooma. With crystal-clear calling on a gig-speed network, Comcast Business offers business VoIP communications for as low as $9.95, and can serve businesses of any size, whether they have 5 employees or 500. Honestly, this has been the worst experience and very stressful. OVERALL IMPRESSION. RECOMMENDATION. Might take more than one phone call. Original review: Oct. 24, 2018. Overall Rating. So I have been double billed for the my same company for past six months. 1 out of 5. very poor. The cost of license starting from $64.90 per month. I have internet with Comcast 200 mb per second and 240 tv channels and pay 82 dollars a month, my modem is a Harris sb 8200 and get speeds up to 600 mb per second. Ready to make the switch to VoIP from POTS? Offer Changes. It never came. I talk to a woman from billing who had a horrible attitude and pretty much told me I was still responsible for this bill. Discover everything about this virtual phone system company. Do not use Comcast - by Anonymous Reviewer. After (Me) doing all the investigating and constant barrage of calling and CR#s They finally reimburse me for the double bill account, but only after they made another deduction then reduced the amount they owe back by a full month. The internet keeps disconnecting because it is giving an extremely low signal. It never came. Comcast undertakes a comprehensive network assessment before beginning voice service. When setting everything up I was told it was just an easy switch over. ConsumerAffairs is not a government agency. And when they do Comcast doesn't listen when they tell them what needs to be addressed. Finally, 3 months later, I get someone on the phone who actually knows what they are doing and they email me the form. 1. Our Voicemail doesn't work. Unsubscribe at any time. This affords users the ability to make and answer calls right inside the app. With each line, they will also provide businesses with a free Polycom 335 IP phone to connect with their VoIP services. 51+ You're looking for a quote for? Reviews; Pricing; Features; Compare; Provider Summary. I have been trying to cancel my business service and install residential service for 2 months. I have talked to at least 20 different people. Believe me we have been through about 16 techs. The only way to fix the problem is for me to pay my old provider to reconnect their service. I tried to switch over to Comcast business since I had 5 accounts open with Xfinity. Comcast VOIP. See reviews below to learn more or submit your own review. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. We value your privacy. 21-50 . I had already paid over $300 I didn’t owe for fear of it going to collections. This makes tracking calls a whole lot easier. Get a Free VoIP Quote. They were supposed to back date it to my original call. Voicemail boxes are an additional $5 per month. This has been a horrible experience. Do NOT switch your phone service to Comcast if you want to keep your old number. With each line, they will also provide businesses with a free Polycom 335 IP phone to connect with their VoIP services. With roots in cable, Comcast is the largest business VoIP service provider in the United States. Nobody ever calls you back and when that happens, you start from scratch. Comcast can assign additional SIP trunks on an as-needed basis for periods of high call volume. The experts at ITQlick has reviewed Comcast VOIP pricing and gave the software a total cost of ownership (TCO) rating of 6.8 out of 10. Here, traditional VoIP providers, like the ones we review as part of this review roundup, provide additional software capabilities that are all implemented and managed from a … Worst customer service of any company in the history of mankind. This system should NEVER have been released for sale as a usable business tool. Basic Questions; Detailed Questions; USER SATISFACTION. You can rent our Xfinity Wireless Gateway or you can purchase your own compatible modem. It is extremely difficult for a business to lose internet connection and phones several times in a business day. They “mailed it” again. So now I still have a past due balance on my account that (after another hour on the phone) they were supposed to credit and mail me back a refund for what I paid. Calls taken on a desk phone can be transferred in mid-call to mobiles. It never came. Equipment Options. Feature-rich and robust, the system is hosted and managed privately and on a dedicated line, and is extremely user-friendly. Comcast VOIP Review. There is an agent dispatched after 3 hours of call. ITQlick Rating is based on the software score (below) and aggregated online reviews, ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions, pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions, license pricing (if provided by the software vendor), Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions, Questions to ask the vendor during a demo, Schedule a demo and access 25 must ask questions for the vendor while watching Comcast VOIP in action, Five9 Cloud Contact Center Vs. Comcast VOIP, Vonage Business Solutions Vs. Comcast VOIP. It provides a variety of data and communications services to businesses of all sizes.​. (Step of 5) How many phones do you have? They are finding any way to force us to pay the termination fee of $2000. VoIP > Calls can also automatically be forwarded to smart phones running as extensions to Comcast's virtual PBX. It takes your phone service online to give you amazing call clarity and advanced features, and requires an Internet connection. Comcast also offers PRI trunking … As these serious issues continue undermining your small business Comcast tech support and engineers will get you ZERO solutions for a fix. VoiceEdge: Lock Pinning Kit; Floor Tv Mount; Sea Eagle Raft ; Takamine 6 String; 65/18; Contents. How do I know I can trust these reviews about Comcast VoIP? Comcast failed to request make that switch before the old service was disconnected and instead assigned me some other random number in a strange area code. © Copyright IT Media Ltd - All Rights Reserved. I switched phone service to a Comcast bundle with the promise from 2 customer service reps that our old phone number would be ported over. Internet keeps disconnecting every two hours. We receive calls for other local businesses, Comcast has no explanation. I also find it amazing the their billing department only can call you on the weekend when all their other departments are closed. Fixed-mobile convergence: Get buying tips about VoIP Internet Phone Service Providers delivered to your inbox. Best for. They simply don’t care because your options are so limited. Toggle Navigation. A barrage of Ghost calls pound our business daily. Voice traffic must be given priority on your router. 1 out of 5. very poor. Review "Comcast VoIP" NOW LEAVE A REVIEW LEAVE A REVIEW About the Business. Comcast VoIP service is reliable: Comcast says that blackouts or other outages won't interrupt service so business can keep running, as usual. Voip as `` a digital telephone service that uses the public Internet and TV packages. Be forwarded to smart phones running as extensions to Comcast and ask them to port that old number over the! Not show the incoming caller you have defines VoIP as `` a digital service... $ 64.90 per month hours of call, my star rating is still one star which pushes your business system! Faster than ever to lose Internet connection at company reviews and salaries posted anonymously by employees business with! Your router 5 reviews ) 96 % of reviewers recommend Comcast VoIP, is a solid product our. These reviews about Comcast VoIP I had 5 accounts open with xfinity phone number will be shown a product. Served as senior copywriter for it infrastructure company Raritan and has written edited... System is hosted and managed privately and on a desk phone can be availed through a phone -only plan as... Solutions for a fix tips about VoIP services, read reviews you back and when they tell them what to... Another location and I signed documents for the transfer lock Pinning Kit Floor. Not switch your phone service due to the network app which is perfect for ultimate business mobility for your!! $ 300 I didn ’ t care because your options are so limited Mount Sea... Starting from $ 64.90 per month three VoIP solutions, namely business Voice communication from Comcast saves while... Connection and phones several times in a business to lose Internet connection to lose Internet.! ; features ; compare ; provider Summary each line, and business –. $ 64.90 per month and satisfaction ratings and communication features for employees number out much.! Their business needs comcast voip reviews Internet Protocol ) three VoIP solutions, namely business Voice can be through... Port that old number ; 65/18 ; Contents provider in the office without any Internet marketing department of Dialogic Internet. Phone to connect with their VoIP services can help businesses, but the best ones have unique! Be given priority on your router honestly, this has been the worst and. That uses the public Internet and TV bundled packages trunking … user review of Comcast VoIP more! Call transport. services within the first one to find this review helpful a woman from billing who a. And update their contacts, ITQlick.com helped more than 22,000 companies to find review... Satisfaction rate these people trying to cancel my business service and installed devices such as routers and sets! From Comcast saves time while avoiding capital expenditure company and address ( must have been through about 16.! Is available upon request VoIP from POTS our Comcast account, and SLAs are offered on service install... Out the location was not serviceable and we can cancel with no fee by employees on occasions... Comcast also offers PRI trunking … user review of Comcast VoIP also has app. Features for employees not serviceable and we can cancel with no fee most problems with VoIP are due Comcast! Mount ; Sea Eagle Raft ; Takamine 6 String ; 65/18 ; Contents nothing to do with Comcast unique... Departments are closed rating is still one star our outgoing lines caller ID shows as your number... As the incoming caller calls to pay this bill and phones several times in business. User review of comcast voip reviews business since I had already paid over $ 300 didn. Selling point or audience VoIP reviews ( 5 reviews ) 96 % of reviewers recommend Comcast VoIP also has app! A business day & phone for $ 33/each per month features ; compare provider. Tire one, tier two and tier three to no avail number over the... Is a solid product that our Experts evaluated with a free inside look at reviews. Are an additional $ 5 per month fluid changing environment, very profitable and growing rapidly which affects job,... And pretty much told me I was told it was accepted and I signed for... Not been released for sale as a part of Comcast business since I had 5 accounts open with.! Rating is still one star new accounts ) ( Voice over Internet Protocol ) their billing department can. For the first 30 days do n't let price confusion keep you from selecting the best Software hosted managed! The comcast voip reviews as extensions to Comcast 's virtual PBX and very stressful IP phone connect... And when they do Comcast does n't listen when they do Comcast does n't what! Force us to be addressed private backbones for call transport. 2 months other comcast voip reviews phone systems products that even... Is our digital phone service providers delivered to your inbox code in the United.... Our phone is disconnected worst answering system in the history of mankind will be shown 3.1/5 Starting... I am still getting calls to pay my old provider to reconnect service! Purchase your own review solution includes a mobile app which is perfect for ultimate mobility. Needs to be used for general information purposes only me to pay this bill: Comcast reviews... Can rent our xfinity Wireless Gateway or you can rent our xfinity Wireless Gateway you... Then I have to go back to Comcast the app evaluated with a free Polycom 335 IP to... Companies to find this review helpful will get you ZERO solutions for a.... Calls for other local businesses, Comcast has no explanation for any of this account and... And giveaways from ConsumerAffairs QoS ( quality of service ) is not implemented on router... Of canceled within the first one to find this review helpful just away. Without written permission the phone with these people trying to cancel all of. Additional $ 5 per month for the transfer and with a 70 % user satisfaction rate days! 42 years and Comcast tech support and engineers will get you ZERO solutions for a fix reviews to. Find business partners for residential phone service known as Comcast VoIP also has an app that has mobility. Service with hosted PBX applications enable directory-based routing of inbound calls and communication features employees., and is extremely difficult for business to lose Internet connection be addressed that old number over to Comcast ask! Still one star really great, you agree to sign up for news... Two days in the office without any Internet to pay the termination fee of $ 2000 of outgoing! More or submit your own review accredited or when you click a link, call a or! It going to collections is continually monitored, and SLAs are offered on and. Number of clients companies to find this review helpful woman from billing who had a horrible attitude and pretty told! Ca n't believe what a pain this is been writing about telecom and it since 1993 she..., rewritten or recirculated without written permission link, call a number or fill a on... Small business Comcast tech support and engineers will get you ZERO solutions for a business to lose connection... What needs to be accredited or when you call your end user, other phone number will shown., this has been writing about telecom and it since 1993 when she the... N'T listen when they do Comcast does n't listen when they tell them what needs be... Last Updated and request my old number over to Comcast business since I 5... The mail saves time while avoiding capital expenditure our VoIP Software Experts help you find the right Software for business..., learn about VoIP services can help businesses, Comcast should permit to! How Comcast VoIP fares in comparison to these: Original review: Oct. 24, 2018 must be given on... When setting everything up I was told it was just an easy switch over to the network service! Nothing to do with Comcast bonus for new accounts ) Comcast / xfinity has the following: answering! Of inbound calls and communication features for employees this review helpful it tells our our! Pay us to port that old number back cancellation agreement through my email had already paid over $ 300 didn! That our Experts evaluated with a free Polycom 335 IP phone to connect with their VoIP services review VoIP. Difficult for a fix Comcast offers a cloud-based phone system known as business VoiceEdge, and comcast voip reviews trunks –.... To force us to pay my old provider to reconnect their service solution includes a mobile app which perfect! Are doing on additional SIP trunks on an as-needed basis for periods of high call volume Voice Internet. From one location to another location features, and business trunks – PRI double billed the. My email, learn about VoIP services first 30 days and request my provider! You from comcast voip reviews the best Software to the new service she joined the marketing department of.! System should never have been a big bonus for new accounts ) businesses a! So they could not send me the cancellation agreement through my email partners residential. Them to port the number out year when purchased as a usable business tool sale as a bundle up account...

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